Shipping Policy

Last updated: July 8, 2026

Overview

Thank you for shopping with Shopvista. We are committed to delivering your orders quickly and securely across Pakistan. This Shipping Policy explains our order processing, shipping, and delivery procedures.

Business Information

Shopvista
Address: Nasheman e Iqbal Housing Society Phase 1, Lahore, 54000, Pakistan
Phone: +92 329 2049333
Email: shopvista.inbox@gmail.com

Order Processing

• Orders are processed within 1 business day after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During sales, holidays, or periods of high order volume, processing times may be slightly extended.

Shipping Coverage

Shopvista currently ships to all cities and provinces across Pakistan.

Delivery Time

Same City Delivery

Orders delivered within the same city are typically delivered within 24–48 hours after dispatch.

Other Cities and Provinces

Orders shipped to other cities and provinces within Pakistan are typically delivered within 3–5 working days after dispatch.

Please note that delivery times are estimates and may vary depending on courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is completed.

From time to time, Shopvista may offer free shipping promotions, which will be clearly communicated on the website.

Order Tracking

Once your order has been dispatched, tracking information may be provided via email, SMS, WhatsApp, or through the courier service, where available.

Cash on Delivery (COD)

Cash on Delivery (COD) is available in most serviceable areas across Pakistan.

Customers are requested to ensure that the provided phone number and shipping address are accurate to avoid delays in delivery.

Delivery Delays

Although we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

• Public holidays

• Severe weather conditions

• Courier service disruptions

• Remote delivery locations

• High order volumes

• Incorrect customer information

Shopvista shall not be held responsible for delays beyond our reasonable control.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Any additional shipping costs incurred for re-delivery may be charged to the customer.

Damaged, Lost, or Missing Packages

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving the package.

Please provide:

• Order number

• Photos of the package and product (if damaged)

• Details of the issue

We will review the matter and work to provide an appropriate resolution.

Order Cancellation

Orders may be canceled before they are dispatched.

Once an order has been shipped, it cannot be canceled and will be subject to our Return & Refund Policy.

Contact Information

If you have any questions regarding this Shipping Policy, please contact us:

Shopvista
Email: shopvista.inbox@gmail.com
Phone: +92 329 2049333
Address: Nasheman e Iqbal Housing Society Phase 1, Lahore, 54000, Pakistan